Frequently Asked Questions

Do these products support WiFi?

All products in our store do not support WiFi connection. Each device will be paired with an exclusive SIM card, which provides data for the device to operate.

Can the SIM card be used in a mobile phone?

No. Our SIM cards are IoT-specific SIM cards. If inserted into a mobile phone, they may be identified as unauthorized use by the carrier, resulting in card damage.

In which countries can these products be used?

Our product supports use in over 200 countries and regions worldwide. Before purchasing, you can consult customer service first to ensure it works properly in your location.

Are there any discounts for buying multiple units?

If you need to purchase, please contact us directly and we will provide you with purchase prices.